Automation Stories

Irish Stories

Automation stories

Irish leaders prize empathy over AI skills in management

Concern is rising in Ireland as leaders say empathetic coaching matters more than AI know-how for future managers during adoption.

By Sofiah Nichole Salivio • 4 min read • Yesterday

Global Stories

Automation stories

Disaster Recovery

LSEG extends Broadcom cloud deal for VMware platform

The renewal will help LSEG bolster resilience and security across regulated market systems as it deepens use of VMware Cloud Foundation.

By Joseph Gabriel Lagonsin • 3 min read • Today

Software-as-a-Service

AI invoice checks drive law firms' rejection rates up

Corporate legal teams are using AI to scrutinise bills more tightly, pushing law firms' invoice rejection rates from 11% to 18% in 2025.

By Karen Joy Bacudo • 4 min read • Today

Digital Transformation

Tax teams sidelined in tech decisions, Vertex finds

Only 12% of organisations have fully integrated tax technology, leaving compliance projects exposed as e-invoicing rules tighten.

By Karen Joy Bacudo • 4 min read • Today

Data Analytics

AI to wipe out 49% of customer service jobs by 2030

Routine call-handling jobs face the sharpest risk as AI agents take over most customer queries, forcing firms to retrain staff quickly by 2030.

By Sean Mitchell • 3 min read • Today

Manufacturing

Persistent wins Google Cloud award for supply chain AI

The award underscores growing demand for cloud tools that can unify fragmented logistics data and improve forecasting, inventory control and transport planning.

By Joseph Gabriel Lagonsin • 3 min read • Today

Data Protection

Dell launches PowerStore Elite for AI & cyber risk

Enterprises under pressure from AI growth and ransomware get mixed-generation clustering, stronger recovery tools and higher capacity in Dell's new platform.

By Joseph Gabriel Lagonsin • 4 min read • Today

Data Protection

The AI challenge - balancing governance and innovation

Many projects remain stuck at proof of concept as businesses wrestle with data governance, security and agent oversight before scaling AI.

By Anthony Caruana • 5 min read • Today

Digital Transformation

Brightly adds AI tools for asset management systems

The update aims to ease manual data entry and give maintenance teams better visibility as organisations struggle with fragmented asset records.

By Sean Mitchell • 3 min read • Today

Software-as-a-Service

Infobip named Gartner CPaaS leader in 2026 ranking

The ranking strengthens Infobip's position with enterprise buyers as CPaaS vendors compete to bundle messaging, voice and AI tools.

By Sean Mitchell • 3 min read • Today

Digital Transformation

From AI Adoption to AI Advantage

Enterprises that fail to embed AI into workflows risk being outpaced by rivals already turning pilots into real business gains.

By Roop Singh • 6 min read • Today

Software-as-a-Service

Global 2000 downtime costs rise to USD $600 billion

Outages are now costing Global 2000 firms USD $600 billion a year, as a single incident can wipe 3.4% off share prices.

By Sofiah Nichole Salivio • 4 min read • Today

Software-as-a-Service

Skoyen buys Smovin to expand property software in Europe

The deal gives Smovin long-term backing as it seeks to expand beyond Belgium and reduce manual rental administration across Europe.

By Sofiah Nichole Salivio • 3 min read • Yesterday

Software-as-a-Service

Publicis to acquire LiveRamp for USD $2.167bn in cash

The cash purchase will expand Publicis's data and AI ambitions, while giving LiveRamp shareholders a 29.8% premium and closing certainty.

By Mark Tarre • 6 min read • Yesterday

Manufacturing

Denodo adds AWS links for agentic AI & data governance

Poor data quality has been slowing enterprise AI roll-outs, prompting Denodo to link live governed data to AWS agentic tools across multiple services.

By Sean Mitchell • 4 min read • Yesterday