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Productivity stories

Complex digital infrastructure slows financial firms' AI
Network Infrastructure

Complex digital infrastructure slows financial firms' AI

Delays from tangled networks and legacy systems are costing financial firms revenue, compliance time and AI opportunities, a survey found.

By Karen Joy Bacudo • 4 min read • Last week
TCS launches AgentHub for drug development AI tasks
Digital Transformation

TCS launches AgentHub for drug development AI tasks

Pharmaceutical groups could cut safety processing costs by 30% as the platform automates regulated drug development tasks under human oversight.

By Mark Tarre • 3 min read • Last week
returns experience drives online shoppers away, study finds
Customer Experience

returns experience drives online shoppers away, study finds

Poor returns experiences are pushing 92% of shoppers away, while most also check refund windows before buying, Reveni's study found.

By Joseph Gabriel Lagonsin • 4 min read • Last week
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Digital Transformation

AI will fade, says Dell Technologies' ephemeral Chief AI Officer

Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.

By Donovan Jackson • 7 min read • Last week
Halter gives farmers the tech to boost herds productivity
Agricultural Technology

Halter gives farmers the tech to boost herds productivity

Halter's virtual fencing could let producers carry up to 30% more stock and move herds faster in droughts, floods or fires.

By Anthony Caruana • 5 min read • This month
OpenAI launches Ultrafast GPT-5.6 Sol for businesses
DevOps

OpenAI launches Ultrafast GPT-5.6 Sol for businesses

Businesses in the preview can use the model for real-time coding, support and trading tasks, with responses up to 14 times faster.

By Sean Mitchell • 4 min read • This month
SEGA cuts ad production time by two-thirds with automation
Software-as-a-Service

SEGA cuts ad production time by two-thirds with automation

Automation has slashed SEGA's ad production from three weeks to one, while also cutting media costs and outsourcing across seven markets.

By Sofiah Nichole Salivio • 3 min read • This month

Stories from Other Regions

Productivity stories

Nominations open for everywoman in Technology Awards
Digital Transformation

Nominations open for everywoman in Technology Awards

Against a backdrop of AI-driven job losses and skills shortages, the 2027 awards aim to spotlight women whose work could widen tech talent.

By Sofiah Nichole Salivio • 4 min read • Last week
Inlobo.ai aims to unify AI customer acquisition tools
Software-as-a-Service

Inlobo.ai aims to unify AI customer acquisition tools

Fragmented sales data is prompting businesses to seek unified AI tools that can cut lead leakage and speed up customer conversion.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ClubManager launches New Zealand platform for clubs
Software-as-a-Service

ClubManager launches New Zealand platform for clubs

Independent clubs in New Zealand can now access local support as ClubManager targets operators seeking tighter admin and higher member retention.

By Mark Tarre • 3 min read • Last week
Why the physical dealership Is the next frontier of digital transformation
Customer Relationship Management

Why the physical dealership Is the next frontier of digital transformation

Dealerships risk stale pricing and wasted staff hours unless digital systems reach the forecourt, where paper labels still lag behind live data.

By Andrew Wood • 5 min read • Last week
UK AI minister urged to prioritise skills & adoption
Data Protection

UK AI minister urged to prioritise skills & adoption

Britain could miss the bigger economic prize if ministers focus on AI start-ups rather than skills, adoption and productivity gains.

By Sofiah Nichole Salivio • 5 min read • Last week
Know your business (KYB) for UK firms
Fintech

Know your business (KYB) for UK firms

Relying on Companies House alone can leave UK firms exposed to hidden ownership, weak screening and regulatory scrutiny.

By Barley Laing • 5 min read • Last week
MMG Dugald River AI boosts zinc recovery & profits
Digital Transformation

MMG Dugald River AI boosts zinc recovery & profits

The system paid for itself in under three months, as Dugald River's AI control tool lifted zinc recovery and profits at its Queensland plant.

By Mark Tarre • 5 min read • Last week
Adyen unifies Tod's global payments across 115 stores
Digital Transformation

Adyen unifies Tod's global payments across 115 stores

The move has lifted approval rates and cut reconciliation work as the luxury group standardises payments across stores and online in 14 countries.

By Karen Joy Bacudo • 3 min read • Last week
AI is the new battleground in mortgage fraud detection
Data Analytics

AI is the new battleground in mortgage fraud detection

AI-made fake payslips and deepfakes are exposing lenders that still rely on fragmented mortgage checks, experts warn.

By Alex Stoney • 5 min read • Last week
Findustry AI adds chargeback automation to Maverick
Software-as-a-Service

Findustry AI adds chargeback automation to Maverick

Merchants on Maverick's platform can now contest disputes faster as Findustry AI's Chargeback Agent automates evidence gathering and submissions.

By Karen Joy Bacudo • 4 min read • This month
LoanPro makes Inc. 5000 list for fifth time in 2026
Software-as-a-Service

LoanPro makes Inc. 5000 list for fifth time in 2026

Its lending software has helped customers scale loan volumes without adding staff, underpinning 92 per cent revenue growth over three years.

By Karen Joy Bacudo • 4 min read • This month