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Global Stories

Quality assurance stories

Finance leaders lose AI gains to verification work
Software-as-a-Service

Finance leaders lose AI gains to verification work

Many finance teams are spending the equivalent of days a week checking AI outputs, wiping out hoped-for productivity gains and slowing adoption.

By Sofiah Nichole Salivio • 4 min read • This month
Grocery marketers struggle as campaign volumes surge
Software-as-a-Service

Grocery marketers struggle as campaign volumes surge

Missed promotion windows are costing grocery retailers up to EUR €50,000 as campaign production outpaces manual workflows.

By Sofiah Nichole Salivio • 4 min read • This month
ManageEngine launches marketplace with 170 extensions
Software-as-a-Service

ManageEngine launches marketplace with 170 extensions

Enterprises can now add more tailored IT tools after the new Marketplace passed 170 extensions and 10,000 downloads worldwide.

By Joseph Gabriel Lagonsin • 3 min read • This month
Seekr & Enabled Intelligence tie up on AI data scrutiny
Data governance

Seekr & Enabled Intelligence tie up on AI data scrutiny

Buyers in defence and regulated sectors will get a traceable chain of custody for training data as the firms target trust in AI procurement.

By Joseph Gabriel Lagonsin • 4 min read • This month
DXC marks five years of Dandelion neurodivergent scheme
Artificial Intelligence

DXC marks five years of Dandelion neurodivergent scheme

The scheme has kept more than 30 neurodivergent people in technology roles, as DXC expands support and AI training for the next UK cohort.

By Sofiah Nichole Salivio • 3 min read • This month
Google Cloud uses AI agents to secure software lifecycle
Cloud Security

Google Cloud uses AI agents to secure software lifecycle

Its internal security team says automated agents now speed vulnerability checks, patching and production monitoring as attacks intensify.

By Sean Mitchell • 4 min read • Last month
Progress cuts ShareFile accessibility issues by 60%
Enterprise Resource Planning

Progress cuts ShareFile accessibility issues by 60%

Earlier testing and user feedback have cut accessibility defects in ShareFile by more than 60%, easing procurement for enterprise customers.

By Sofiah Nichole Salivio • 4 min read • Last month
Voices launches AI customer service voice platform
Customer Experience

Voices launches AI customer service voice platform

Enterprise contact centres are facing tougher scrutiny over AI voice quality and provenance, with Voices betting on consented talent and governance.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Qodo launches governance tools for AI code reviews
DevOps

Qodo launches governance tools for AI code reviews

AI-generated code is outpacing enterprise review processes, prompting Qodo to add tools that flag cross-repo risks and enforce standards.

By Sean Mitchell • 4 min read • Last month
Entrust launches biometrics to curb AI account takeover
Data Protection

Entrust launches biometrics to curb AI account takeover

Businesses are under pressure to verify users beyond login as AI-generated deepfakes drive account takeover and fraud losses mount.

By Mark Tarre • 4 min read • Last month
NCC Group backs CREST AI Charter for cyber security
Data Protection

NCC Group backs CREST AI Charter for cyber security

Customers may see clearer safeguards as cyber security firms adopt AI, with NCC Group joining a charter setting standards for oversight and transparency.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Zoom adds AI tools to Virtual Agent for customer service
Software-as-a-Service

Zoom adds AI tools to Virtual Agent for customer service

Customer service teams can now build and monitor AI agents more easily, with Zoom adding testing, quality controls and outcome-based pricing.

By Sean Mitchell • 4 min read • Last month

Stories from Other Regions

Quality assurance stories

Cobalt study says automated AI tests miss key flaws
Application Security

Cobalt study says automated AI tests miss key flaws

False negatives from automated scanning tools are fuelling a shift towards human-led AI security testing across large organisations.

By Sofiah Nichole Salivio • 4 min read • Last month
Hancock backs Lumitron with USD $50 million investment
Intellectual property

Hancock backs Lumitron with USD $50 million investment

The funding could speed the rollout of a compact cancer imaging and radiotherapy platform, while opening industrial uses in mining and manufacturing.

By Sean Mitchell • 5 min read • Last month
Bloom IA launches AI sales coaching platform for B2B teams
Software-as-a-Service

Bloom IA launches AI sales coaching platform for B2B teams

The Montreal startup's software aims to close a coaching gap by showing managers how reps handle calls, not just whether they happened.

By Joseph Gabriel Lagonsin • 4 min read • Last month
AI workflow gaps lead firms to scale back projects
Digital Transformation

AI workflow gaps lead firms to scale back projects

Quality failures are prompting some firms to pull back from AI projects, as a UK survey found 18% have already abandoned or scaled them back.

By Mark Tarre • 4 min read • Last month
Lightrun launches runtime-aware PR verifier for GitHub
DevOps

Lightrun launches runtime-aware PR verifier for GitHub

Software teams could catch regressions before release as the new verifier checks pull requests against live production behaviour inside existing workflow tools.

By Sean Mitchell • 4 min read • Last month
The hidden cost of offshore fabrication: What CFOs should know about CNC machining
Supply Chain

The hidden cost of offshore fabrication: What CFOs should know about CNC machining

Longer lead times, freight volatility and quality failures are eroding offshore CNC machining savings for Australian manufacturers.

By Stevan Minzatanu • 6 min read • Last month